Introduction
Planet A Language Solutions (hereinafter referred to as “Planet A”) takes the privacy and security of your data very seriously. This Policy explains how, and for what purposes, we use the information collected about you via our website www.planetalanguagesolutions.com (hereinafter referred to as “the Website”), in accordance with the provisions of the European General Data Protection Regulation (GDPR) of 25 May 2018 and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
Please read this privacy policy carefully. By using the Website and any services we offer through it, you agree to be bound by the terms in this policy with regard to the personal information that is collected through the Website.
This policy does not apply to, and we are not responsible for, the privacy practices of any third parties or the content of linked websites. We encourage you to read the applicable privacy policies and terms and conditions of such parties or websites.
If you have any queries regarding this policy, please contact us by email at info@planetalanguagesolutions.com and we will do our best to answer your questions.
Data protection principles
Planet A complies with the aforementioned data protection laws, which state that the personal information we hold about you must be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed
- Accurate and kept up to date
- Kept in a form that identifies you for only as long as necessary for the purposes stated
- Kept securely.
We have implemented the appropriate technical, security and organisational measures to ensure and protect the confidentiality, integrity and availability of personal data provided by you through the Website.
How your personal information is collected
We collect personal information from you only through our Contact Form.
Type of information collected
Information that we collect directly
- Personal information knowingly provided by you, such as your name, company name, email address, postal address, location, etc.
- Documentation that you provide for the purpose of receiving a quote or requesting a service. The content of any files sent via the Contact Form for this purpose will be stored until such time that it is no longer required.
Information automatically collected
Certain types of information are automatically received whenever you view the Website. This information includes:
- Requested URL (Uniform Resource Locator)
- IP (Internet Protocol) address (this may or may not identify a specific computer)
- Domain name from which you access the Internet
- Referring URL
- Software (browser/operating system) used to access the page
- Date and time pages were visited
What we use your personal information for
- To respond to your enquiries
- To provide you with a quote or service
- To comply with a legal obligation, where applicable
- To help keep our site safe and secure
Third-party access
All data is processed on password-protected computers and is not accessible by third parties. We do not use your personal data for marketing purposes, nor do we share them with third parties. However, as with all websites, your IP address is recorded when you visit the Website. Your IP address may provide information about the city or country in which your company or device is located. The page that “referred” you to the Website (e.g. www.google.com) may also be recorded. These data are used for website management only. They are accessible to Planet A’s hosting company but are not shared with other third parties.
Exercise of rights
Under the aforementioned laws on personal data protection, as an individual you have the following rights, which may be exercised at any time:
- The right of access – You have the right to obtain confirmation that your data is being processed, as well as the right to access your personal information.
- The right to rectification – You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
- The right to erasure – You have the right to have all your data erased, also known as the ‘right to be forgotten’.
- The right to restrict processing – You have the right to request the restriction of processing of your personal data. This is not an absolute right and only applies in certain circumstances.
- The right to data portability – You have the right to obtain and reuse your personal data for any purpose of your own across different services.
- The right to object – You have the right to object to processing in some circumstances. The processing must stop unless there are legitimate grounds that override your rights, interests or freedoms, or the processing has been carried out in relation to a legal claim.
- The right to be informed – You have the right to know why we need to process your personal information, how we use it, who we might share it with and how we keep your information safe.
- Rights related to automated decision making and profiling – You have the right to not be subject to a decision based solely on automated processing.
- Processing is “automated” where it is carried out without human intervention and where it produces legal effects or significantly affects you. Automated processing includes profiling.
To exercise any one of these rights, please write to us at info@planetalanguagesolutions.com.
Changes to our Privacy Policy
We will amend this Privacy Policy to ensure that it complies with any change in data protection legislation or to reflect any changes in how we use your personal data. The Privacy Policy on our website will always reflect our current and prevailing policies and procedures.
Cookies Policy
Cookies are small text files that are placed on your computer, smartphone or tablet by websites you visit. They are used to identify your computer to a website’s server and help personalise the site for your use either in your current browsing session or on future visits to the site. They also improve site functionality – for example, by letting you navigate between pages efficiently.
Some cookies are ‘session cookies’, which mean that they are created only for the time of your visit and are deleted when you leave the website. Other cookies (‘persistent’ cookies) remain on your device for a period of time specified in the cookie. Persistent cookies are activated each time that you visit the website that created that particular cookie so that the site remembers who you are when you return and can personalise the site for your use.
Cookies used on this website
This website uses only strictly necessary cookies that enable core functionality such as security, network management, and accessibility. These cookies do not gather information about you that could be used for marketing or for remembering where you have been on the Internet. By continuing to use our website, you consent to the use of these cookies.
You may block cookies by changing your browser settings. However, blocking all cookies (including strictly necessary cookies) may affect your browsing experience.
You can find out more about cookies at www.allaboutcookies.org.
Changing your cookies settings
Most browsers allow you to change your cookies settings. These settings are usually found under the ‘options’ or ‘preferences’ menu of your Internet browser. However, you should be aware that turning off cookies may restrict your use of this website.
Please visit the following pages for more details on how to manage cookies according to the browser you use:
Our Cookies Policy does not cover third-party websites
Please note that this Cookies Policy does not apply to, and we are not responsible for, the privacy practices of third-party websites which may be linked to or accessible through this website.
Changes to our Cookies Policy
We may update this Cookies Policy from time to time in order to keep you fully informed about the use of cookies on our website. We recommend that you consult this Cookies Policy each time you visit our website to check whether our use of cookies has changed.
Last update: 07/01/2022